Payment Policy
Effective Date: June 6, 2026
1. Accepted Payment Methods
Zorlam accepts secure payment methods available at checkout. These including Visa, Mastercard, American Express, Discover, UnionPay and other payment options shown during checkout.
Available payment methods may vary depending on your location, device, payment provider, and order details.
2. When You Are Charged
Payment is due at the time you place your order. Depending on the payment method and provider, your payment may be charged immediately or first authorized and then captured shortly after your order is confirmed.
Any applicable taxes, shipping fees, discounts, and other charges will be shown before you complete your purchase.
3. Payment Security
Checkout is processed through secure payment providers. Zorlam does not store full payment card details on our website.
Where applicable, payment information is encrypted and processed through trusted payment partners using standard security measures.
4. Failed or Declined Payments
If your payment is declined, unauthorized, or cannot be processed, your order will not be completed. Please try another payment method or contact your bank, card issuer, or payment provider for assistance.
5. Fraud Prevention
To help prevent fraud, unauthorized transactions, and misuse, we may review, hold, or cancel orders that appear suspicious or contain unusual billing, payment, or shipping information.
We may request additional verification before processing certain orders.
6. Pricing or Technical Errors
We make reasonable efforts to keep product prices, payment information, and checkout details accurate. However, errors may occasionally occur.
If a pricing, payment, or technical error affects your order, we reserve the right to cancel the order and issue a refund if payment has already been collected.
7. Chargebacks and Payment Disputes
If you believe you were charged incorrectly, please contact us first at support@zorlam.com so we can review the issue and help resolve it as quickly as possible.
8. Contact Information
Company: Zorlam
EIN: 42-2316542
Email: support@zorlam.com
Phone: +1 502-634-1888
Business Hours: Monday–Friday, 9:00 AM–5:00 PM ET
Address: 4701 W Highway 146 Unit 4705, Buckner, KY 40010, United States