Contact Us
Effective Date: June 6, 2026
Contact Zorlam
Thank you for visiting Zorlam. If you have a question about a product, order, shipping update, return request, payment issue, or general store inquiry, you can contact us using the information below.
We aim to respond as quickly and helpfully as possible during business hours.
Customer Support
Email: support@zorlam.com
Phone: +1 502-634-1888
Business Hours: Monday–Friday, 9:00 AM–5:00 PM ET
Business Information
Company Name: Zorlam
EIN: 42-2316542
Address: 4701 W Highway 146 Unit 4705, Buckner, KY 40010, United States
Order Support
For order-related questions, please include your order number and the email address used at checkout. This helps us review your request faster.
You can contact us for help with:
Order status
Shipping and tracking updates
Wrong shipping address
Damaged, defective, or incorrect items
Return requests
Refund questions
Payment questions
Product questions
Shipping and Return Questions
Before contacting us, you may also review our Shipping Policy and Return & Refund Policy for delivery timeframes, free USA shipping details, return eligibility, refund processing time, and other important order information.
Response Time
We aim to respond to customer messages within 24–48 business hours during our normal business hours.
Messages received on weekends or U.S. public holidays are usually reviewed on the next business day.
Have a question about your order, shipping, returns, or a product?
Fill out the form below and Zorlam support will respond within 24–48 business hours.